Unicenter Service Desk Modification Guide

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The IT Shared Service Desk of CA’s Unicenter Service Desk to training on the CA Service Desk product, allowing them to guide the rest of the



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2016-05-09 · Service Desk metrics are widely used and have evolved from being primarily a tool to manage the internal efficiency of the Service Desk to being a

Unicenter service desk modification guide
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CA Service Desk provides a SOAP web service that allows provides you with queries and operations into the Service Desk software. The WSDL to their API can be found at:

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Unicenter Service Desk v11 (USD) Training Materials for Analysts 1. 2 4. Click on the Unicenter Service Desk link to login to the site.

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Unicenter ServicePlus Service Desk 60 Certification Matrix

Service Desk Library. From SDU. Jump to: Spel Reference Guide; Integration; CA Applications. Unicenter Asset Management;

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